{"id":1311,"date":"2024-04-25T20:30:00","date_gmt":"2024-04-25T17:30:00","guid":{"rendered":"https:\/\/support.wewalk.io\/en\/?post_type=docs&p=1311"},"modified":"2026-10-16T17:02:54","modified_gmt":"2026-10-16T14:02:54","password":"","slug":"is-there-an-option-for-return-2","status":"publish","type":"docs","link":"https:\/\/support.wewalk.io\/en\/article\/is-there-an-option-for-return-2\/","title":{"rendered":"How can I return my Smart Cane 2?"},"content":{"rendered":"\n

We are sorry to hear that Smart Cane 2 did not meet your expectations. To start a return:<\/p>\n\n\n\n

    \n
  1. Contact us at info@wewalk.io<\/a> with your order number and the reason for the return.<\/li>\n\n\n\n
  2. Our team will review your request and provide you with return authorisation and shipping instructions.<\/li>\n\n\n\n
  3. Return the cane in its original packaging and in good condition.<\/li>\n<\/ol>\n\n\n\n

    Please note that return eligibility depends on your region’s return policy and how long ago the purchase was made. We will provide full details when you contact us.<\/p>\n","protected":false},"excerpt":{"rendered":"

    We are sorry to hear that Smart Cane 2 did not meet your expectations. To start a return: Please note that return eligibility depends on your region’s return policy and how long ago the purchase was made. We will provide full details when you contact us.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[141,142],"doc_tag":[],"class_list":["post-1311","docs","type-docs","status-publish","hentry","doc_category-returns-refunds-2","doc_category-warranty-2"],"year_month":"2026-10","word_count":87,"total_views":"3","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Ece Celebi","author_nicename":"ece","author_url":"https:\/\/support.wewalk.io\/en\/author\/ece\/"},"doc_category_info":[{"term_name":"Returns\/Refunds","term_url":"https:\/\/support.wewalk.io\/en\/docs-category\/returns-refunds-2\/"},{"term_name":"Warranty","term_url":"https:\/\/support.wewalk.io\/en\/docs-category\/warranty-2\/"}],"doc_tag_info":[],"yoast_head":"\nHow can I return my Smart Cane 2? - WeWalk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wewalk.io\/en\/article\/is-there-an-option-for-return-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can I return my Smart Cane 2? - WeWalk\" \/>\n<meta property=\"og:description\" content=\"We are sorry to hear that Smart Cane 2 did not meet your expectations. 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