{"id":1333,"date":"2024-04-25T20:30:00","date_gmt":"2024-04-25T17:30:00","guid":{"rendered":"https:\/\/support.wewalk.io\/en\/?post_type=docs&#038;p=1333"},"modified":"2026-03-26T16:01:40","modified_gmt":"2026-03-26T13:01:40","password":"","slug":"are-there-any-obstacles-objects-that-wewalk-cannot-detect-3","status":"publish","type":"docs","link":"https:\/\/support.wewalk.io\/en\/article\/are-there-any-obstacles-objects-that-wewalk-cannot-detect-3\/","title":{"rendered":"Are there any obstacles\/objects that WeWALK cannot detect?\u00a0"},"content":{"rendered":"\n<p>While&nbsp;WeWALK\u2019s&nbsp;obstacle detection is effective at&nbsp;identifying&nbsp;many obstacles, it cannot detect drops at ground level, such as stairs, curbs, or holes.&nbsp;Therefore, it is important to maintain strong traditional cane skills when navigating these types of obstacles.&nbsp;<\/p>\n\n\n\n<p>Additionally,&nbsp;WeWALK&nbsp;may have difficulty detecting soft fabrics or small objects at the limit of its detection range. It performs best with hard surfaces, which provide stronger and more reliable feedback.&nbsp;<\/p>\n\n\n\n<p>You can customize the obstacle detection settings either directly on the cane or through the&nbsp;WeWALK&nbsp;app.&nbsp;<\/p>\n\n\n\n<p><strong>Customizing Obstacle Detection on the Cane<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Turn On\/Off Obstacle Detection<\/strong>\u00a0\u2013 Press and hold the obstacle detection button to turn the feature on or off.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Adjust Detection Range<\/strong>\u00a0\u2013 Once obstacle detection is on, press the same button briefly to cycle through detection ranges:\u00a0<strong>Short, Mid, and Far<\/strong>.\u00a0<\/li>\n<\/ul>\n\n\n\n<p><strong>Customizing Obstacle Detection via the&nbsp;WeWALK&nbsp;App<\/strong>&nbsp;<\/p>\n\n\n\n<p>If your&nbsp;WeWALK&nbsp;Smart Cane 2 and&nbsp;WeWALK&nbsp;app are up to date, you can adjust obstacle detection settings through the app by following these steps:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Connect Your Device<\/strong>\u00a0\u2013 Connect your\u00a0WeWALK\u00a0Smart Cane 2 to the\u00a0WeWALK\u00a0app via the Smart Cane tab.\u00a0<\/li>\n\n\n\n<li><strong>Open Device Preferences<\/strong>\u00a0\u2013 In the Smart Cane tab, tap\u00a0<strong>\u201cDevice Preferences.\u201d<\/strong>\u00a0<\/li>\n\n\n\n<li><strong>Go to Obstacle Detection Preferences<\/strong>\u00a0\u2013 Navigate to the\u00a0<strong>\u201cObstacle Detection Preferences\u201d<\/strong>\u00a0section.\u00a0<\/li>\n\n\n\n<li><strong>Adjust Detection Mode<\/strong>\u00a0\u2013 Select the obstacle detection range:\u00a0<strong>Off, Short, Mid, or Far<\/strong>.\u00a0<\/li>\n\n\n\n<li><strong>Configure Feedback Options<\/strong>\u00a0\u2013 Customize how you receive alerts:\u00a0\n<ul class=\"wp-block-list\">\n<li>Turn\u00a0<strong>sound feedback<\/strong>\u00a0on or off\u00a0<\/li>\n\n\n\n<li>Turn\u00a0<strong>vibration feedback<\/strong>\u00a0on or off\u00a0<\/li>\n\n\n\n<li>Enable both for combined\u00a0<strong>audio and haptic feedback<\/strong>\u00a0<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Additional Settings<\/strong>\u00a0\u2013 You can also:\n<ul class=\"wp-block-list\">\n<li>Enable\u00a0<strong>continuous vibration<\/strong>\u00a0<\/li>\n\n\n\n<li>Turn on the\u00a0<strong>flashlight when an obstacle is detected<\/strong>\u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>These settings allow you to tailor the obstacle detection experience based on your environment and personal preferences.&nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>While&nbsp;WeWALK\u2019s&nbsp;obstacle detection is effective at&nbsp;identifying&nbsp;many obstacles, it cannot detect drops at ground level, such as stairs, curbs, or holes.&nbsp;Therefore, it is important to maintain strong traditional cane skills when navigating these types of obstacles.&nbsp; Additionally,&nbsp;WeWALK&nbsp;may have difficulty detecting soft fabrics or small objects at the limit of its detection range. It performs best with hard [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[145],"doc_tag":[],"class_list":["post-1333","docs","type-docs","status-publish","hentry","doc_category-product-2"],"year_month":"2026-04","word_count":304,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Ece Celebi","author_nicename":"ece","author_url":"https:\/\/support.wewalk.io\/en\/author\/ece\/"},"doc_category_info":[{"term_name":"Product","term_url":"https:\/\/support.wewalk.io\/en\/docs-category\/product-2\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Are there any obstacles\/objects that WeWALK cannot detect?\u00a0 - WeWalk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wewalk.io\/en\/article\/are-there-any-obstacles-objects-that-wewalk-cannot-detect-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are there any obstacles\/objects that WeWALK cannot detect?\u00a0 - WeWalk\" \/>\n<meta property=\"og:description\" content=\"While&nbsp;WeWALK\u2019s&nbsp;obstacle detection is effective at&nbsp;identifying&nbsp;many obstacles, it cannot detect drops at ground level, such as stairs, curbs, or holes.&nbsp;Therefore, it is important to maintain strong traditional cane skills when navigating these types of obstacles.&nbsp; Additionally,&nbsp;WeWALK&nbsp;may have difficulty detecting soft fabrics or small objects at the limit of its detection range. 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