{"id":1340,"date":"2024-04-25T20:30:00","date_gmt":"2024-04-25T17:30:00","guid":{"rendered":"https:\/\/support.wewalk.io\/en\/?post_type=docs&#038;p=1340"},"modified":"2026-10-16T17:05:40","modified_gmt":"2026-10-16T14:05:40","password":"","slug":"how-can-i-reach-your-customer-support-team-2","status":"publish","type":"docs","link":"https:\/\/support.wewalk.io\/en\/article\/how-can-i-reach-your-customer-support-team-2\/","title":{"rendered":"How can I contact the WeWALK support team?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You can reach WeWALK support through the following channels:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email:<\/strong> <a href=\"mailto:info@wewalk.io\">info@wewalk.io<\/a>. We respond within 24 business hours.<\/li>\n\n\n\n<li><strong>In-app<\/strong>: use the Contact Us section within the WeWALK app.<\/li>\n\n\n\n<li><strong>WhatsApp Support Line:<\/strong> +1 262 412 08 62.<\/li>\n\n\n\n<li><strong>US Customer Support Line: <\/strong>929 592 5515, for users based in the United States. Working hours are weekdays, 12:00 PM to 5:00 PM New York time (ET).<\/li>\n\n\n\n<li><strong>Website: <\/strong><a href=\"https:\/\/wewalk.io\/en\/\">https:\/\/wewalk.io\/en\/<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>You can reach WeWALK support through the following channels:<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[84,146],"doc_tag":[],"class_list":["post-1340","docs","type-docs","status-publish","hentry","doc_category-customer-support","doc_category-customer-support-2"],"year_month":"2026-11","word_count":58,"total_views":"3","reactions":{"happy":"0","normal":"0","sad":"2"},"author_info":{"name":"Ece Celebi","author_nicename":"ece","author_url":"https:\/\/support.wewalk.io\/en\/author\/ece\/"},"doc_category_info":[{"term_name":"Customer Support","term_url":"https:\/\/support.wewalk.io\/en\/docs-category\/customer-support\/"},{"term_name":"Customer Support","term_url":"https:\/\/support.wewalk.io\/en\/docs-category\/customer-support-2\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How can I contact the WeWALK support team? 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