{"id":570,"date":"2022-07-20T14:25:48","date_gmt":"2022-07-20T14:25:48","guid":{"rendered":"https:\/\/support.wewalk.io\/?post_type=docs&p=570"},"modified":"2022-07-20T14:25:48","modified_gmt":"2022-07-20T14:25:48","password":"","slug":"why-is-my-obstacle-detection-not-working","status":"publish","type":"docs","link":"https:\/\/support.wewalk.io\/en\/article\/why-is-my-obstacle-detection-not-working\/","title":{"rendered":"Why is my obstacle detection not working?"},"content":{"rendered":"

If your obstacle detection feature is not working effectively on your WeWALK smart cane, please try the following:<\/span><\/p>\n

    \n
  1. Check the obstacle detection distance setting on your device. You can increase or decrease the obstacle detection levels by going to the Preferences menu when your smart cane is paired with your phone. <\/span><\/li>\n
  2. The sensor must be facing forward. Make sure your hand is not blocking the ultrasonic sensor.<\/span><\/li>\n
  3. The obstacle detection sensor may be dirty. Please try wiping it with a damp cloth.<\/span><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    If your obstacle detection feature is not working effectively on your WeWALK smart cane, please try the following: Check the obstacle detection distance setting on your device. You can increase or decrease the obstacle detection levels by going to the Preferences menu when your smart cane is paired with your phone.  The sensor must be […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[54],"doc_tag":[],"class_list":["post-570","docs","type-docs","status-publish","hentry","doc_category-obstacle-detection"],"year_month":"2026-04","word_count":83,"total_views":"0","reactions":{"happy":"1","normal":"0","sad":"0"},"author_info":{"name":"mesut","author_nicename":"mesut","author_url":"https:\/\/support.wewalk.io\/en\/author\/mesut\/"},"doc_category_info":[{"term_name":"Obstacle Detection","term_url":"https:\/\/support.wewalk.io\/en\/docs-category\/obstacle-detection\/"}],"doc_tag_info":[],"yoast_head":"\nWhy is my obstacle detection not working? - WeWalk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wewalk.io\/en\/article\/why-is-my-obstacle-detection-not-working\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why is my obstacle detection not working? - WeWalk\" \/>\n<meta property=\"og:description\" content=\"If your obstacle detection feature is not working effectively on your WeWALK smart cane, please try the following: Check the obstacle detection distance setting on your device. 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