{"id":895,"date":"2023-10-09T12:01:03","date_gmt":"2023-10-09T12:01:03","guid":{"rendered":"https:\/\/support.wewalk.io\/?post_type=docs&p=895"},"modified":"2026-01-06T15:45:29","modified_gmt":"2026-01-06T12:45:29","password":"","slug":"how-do-i-get-technical-support","status":"publish","type":"docs","link":"https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/","title":{"rendered":"How do I get technical support?"},"content":{"rendered":"\n

We would be happy to assist you if you need technical support.<\/p>\n\n\n\n

If you would like to receive support via email, you can reach our support team by sending an email to info@wewalk.io.com. Our support team will review your query and respond to you as soon as possible.<\/p>\n\n\n\n

You\u00a0may\u00a0also\u00a0click here<\/a>\u00a0to\u00a0check\u00a0out\u00a0our\u00a0YouTube\u00a0playlist\u00a0to\u00a0watch\u00a0our\u00a0pre-recorded\u00a0training\u00a0videos\u00a0and\u00a0to\u00a0have\u00a0a\u00a0broader\u00a0idea\u00a0about\u00a0how\u00a0to\u00a0use\u00a0your\u00a0WeWALK\u00a0Smart\u00a0Cane\u00a02\u00a0and\u00a0its\u00a0features.\u00a0You may also book an Online Demo Session by clicking here<\/a>, and a WeWALK Specialist will guide you through the device, demonstrate how it works, and answer any questions you may have.<\/p>\n\n\n\n

Another option for obtaining technical support is to purchase our Premium Training. Consider exploring our premium training programs for a comprehensive learning experience. You can access detailed information and make a purchase by visiting our Premium Training page<\/a>. These programs are designed to enhance your WeWALK smart cane and application skills and provide in-depth knowledge in these areas.”<\/p>\n","protected":false},"excerpt":{"rendered":"

We would be happy to assist you if you need technical support. If you would like to receive support via email, you can reach our support team by sending an email to info@wewalk.io.com. Our support team will review your query and respond to you as soon as possible. You\u00a0may\u00a0also\u00a0click here\u00a0to\u00a0check\u00a0out\u00a0our\u00a0YouTube\u00a0playlist\u00a0to\u00a0watch\u00a0our\u00a0pre-recorded\u00a0training\u00a0videos\u00a0and\u00a0to\u00a0have\u00a0a\u00a0broader\u00a0idea\u00a0about\u00a0how\u00a0to\u00a0use\u00a0your\u00a0WeWALK\u00a0Smart\u00a0Cane\u00a02\u00a0and\u00a0its\u00a0features.\u00a0You may also book an Online […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"doc_category":[82],"doc_tag":[],"class_list":["post-895","docs","type-docs","status-publish","hentry","doc_category-technical-support"],"year_month":"2026-04","word_count":175,"total_views":"0","reactions":{"happy":"0","normal":"0","sad":"2"},"author_info":{"name":"B\u00fc\u015fra Bilgin","author_nicename":"busra","author_url":"https:\/\/support.wewalk.io\/en\/author\/busra\/"},"doc_category_info":[{"term_name":"Technical Support","term_url":"https:\/\/support.wewalk.io\/en\/docs-category\/technical-support\/"}],"doc_tag_info":[],"yoast_head":"\nHow do I get technical support? - WeWalk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I get technical support? - WeWalk\" \/>\n<meta property=\"og:description\" content=\"We would be happy to assist you if you need technical support. If you would like to receive support via email, you can reach our support team by sending an email to info@wewalk.io.com. Our support team will review your query and respond to you as soon as possible. You\u00a0may\u00a0also\u00a0click here\u00a0to\u00a0check\u00a0out\u00a0our\u00a0YouTube\u00a0playlist\u00a0to\u00a0watch\u00a0our\u00a0pre-recorded\u00a0training\u00a0videos\u00a0and\u00a0to\u00a0have\u00a0a\u00a0broader\u00a0idea\u00a0about\u00a0how\u00a0to\u00a0use\u00a0your\u00a0WeWALK\u00a0Smart\u00a0Cane\u00a02\u00a0and\u00a0its\u00a0features.\u00a0You may also book an Online […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/\" \/>\n<meta property=\"og:site_name\" content=\"WeWalk\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-06T12:45:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/article\\\/how-do-i-get-technical-support\\\/\",\"url\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/article\\\/how-do-i-get-technical-support\\\/\",\"name\":\"How do I get technical support? - WeWalk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/#website\"},\"datePublished\":\"2023-10-09T12:01:03+00:00\",\"dateModified\":\"2026-01-06T12:45:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/article\\\/how-do-i-get-technical-support\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/support.wewalk.io\\\/en\\\/article\\\/how-do-i-get-technical-support\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/article\\\/how-do-i-get-technical-support\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Articles\",\"item\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/docs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How do I get technical support?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/\",\"name\":\"WeWalk\",\"description\":\"Support\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/support.wewalk.io\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How do I get technical support? - WeWalk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/","og_locale":"en_US","og_type":"article","og_title":"How do I get technical support? - WeWalk","og_description":"We would be happy to assist you if you need technical support. If you would like to receive support via email, you can reach our support team by sending an email to info@wewalk.io.com. Our support team will review your query and respond to you as soon as possible. You\u00a0may\u00a0also\u00a0click here\u00a0to\u00a0check\u00a0out\u00a0our\u00a0YouTube\u00a0playlist\u00a0to\u00a0watch\u00a0our\u00a0pre-recorded\u00a0training\u00a0videos\u00a0and\u00a0to\u00a0have\u00a0a\u00a0broader\u00a0idea\u00a0about\u00a0how\u00a0to\u00a0use\u00a0your\u00a0WeWALK\u00a0Smart\u00a0Cane\u00a02\u00a0and\u00a0its\u00a0features.\u00a0You may also book an Online […]","og_url":"https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/","og_site_name":"WeWalk","article_modified_time":"2026-01-06T12:45:29+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/","url":"https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/","name":"How do I get technical support? - WeWalk","isPartOf":{"@id":"https:\/\/support.wewalk.io\/en\/#website"},"datePublished":"2023-10-09T12:01:03+00:00","dateModified":"2026-01-06T12:45:29+00:00","breadcrumb":{"@id":"https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/support.wewalk.io\/en\/article\/how-do-i-get-technical-support\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.wewalk.io\/en\/"},{"@type":"ListItem","position":2,"name":"Articles","item":"https:\/\/support.wewalk.io\/en\/docs\/"},{"@type":"ListItem","position":3,"name":"How do I get technical support?"}]},{"@type":"WebSite","@id":"https:\/\/support.wewalk.io\/en\/#website","url":"https:\/\/support.wewalk.io\/en\/","name":"WeWalk","description":"Support","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.wewalk.io\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/support.wewalk.io\/en\/wp-json\/wp\/v2\/docs\/895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.wewalk.io\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/support.wewalk.io\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/support.wewalk.io\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/support.wewalk.io\/en\/wp-json\/wp\/v2\/comments?post=895"}],"version-history":[{"count":0,"href":"https:\/\/support.wewalk.io\/en\/wp-json\/wp\/v2\/docs\/895\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.wewalk.io\/en\/wp-json\/wp\/v2\/media?parent=895"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/support.wewalk.io\/en\/wp-json\/wp\/v2\/doc_category?post=895"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/support.wewalk.io\/en\/wp-json\/wp\/v2\/doc_tag?post=895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}