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Smart Cane 2 User Guide

92

Using WeWALK
Frequently Asked Questions (FAQ)

Smart Cane 1 User Guide

58

Using WeWALK
Purchase and Payment
- Buying a WeWALK Smart Cane
  - How can I demo a WeWALK Smart Cane?
- Shipping and Refunds

Purchase and Payment

3

How can I order a WeWALK Smart Cane?
What are the prices and payment options?
How can I demo a WeWALK Smart Cane?

Shipping/Delivery

4

Which countries are you shipping to?
What are additional shipping fees?
How long does it take for my order to be delivered?
How can I track my order?

Warranty

1

What is the warranty period for WeWALK smart cane?

Technical Support

2

How do I get technical support?
What should I do if my while cane shaft is worn out or broken?

Product

5

Which smartphones does WeWALK support?
Are there any obstacles/objects that WeWALK cannot detect?
Is WeWALK suitable for use in rainy weather?
What’s the total weight of the WeWALK smart cane?
Which languages are available?

Returns/Refunds

1

Is there an option for return?

Customer Support

1

How can I reach your customer support team?

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Smart Cane 1 User Guide
Using WeWALK
Transport

Transport

Listing bus stops through the app
Learning bus schedules through the app
How to use the Transport feature for public transportation
Which cities are available for We WALK public transportation service and how can I create a request?
Timetables don’t refresh
How can I add my city for public transportation?

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