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Smart Cane 2 User Guide
Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
General Information
General Information
Purchase and Payment
How can I order a WeWALK Smart Cane?
What are the prices and payment options?
How can I explore the WeWALK Smart Cane?
How Can I Demo a WeWALK Smart Cane?
Shipping/Delivery
Which countries are you shipping to?
What are additional shipping fees?
How long does it take for my order to be delivered?
How can I track my order?
Returns/Refunds
Is there an option for return?
Warranty
What is the warranty period for WeWALK smart cane?
Technical Support
How do I get technical support?
What should I do if my while cane shaft is worn out or broken?
Subscription
How can I become a subscriber of the WeWALK mobile application?
If I own a WeWALK smart cane, do I also need to purchase a WeWALK subscription?
What do I get access to with a WeWALK subscription?
How can I cancel my WeWALK app subscription?
Product
Which smartphones does WeWALK support?
Are there any obstacles/objects that WeWALK cannot detect?
Is WeWALK suitable for use in rainy weather?
Which languages are available?
Customer Support
How can I reach your customer support team?
