Skip to content
EN
EN
View Categories
Start
Articles
Smart Cane 2 User Guide
Using WeWALK
Using WeWALK
White Cane Usage Tips
Climbing Stairs with a Cane
Wall Tracking with the Cross Cane Technique
Pendulum Cane Technique
How Can I Pick the Right Cane Size?
What should I do if my while cane shaft is worn out or broken?
How to use a white cane while walking on the pavement?
White Cane Usage For Begginers
WeWALK's White Cane
The lower shaft of my cane broke — can I get a replacement?
How can you use WeWALK Smart Cane with different tips?
How to Change WeWALK’s Shaft?
Can I fold and collapse my WeWALK Smart Cane like my regular cane?’
Getting Started
Introduction
The WeWALK Onboarding Program
How can I set up my new WeWALK Smart Cane 2?
WeWALK Smart Cane 2 User’s Manual
Sleep Mode
How long does it take to charge the Smart Cane 2, and how long does the battery last?
WeWALK Mobile App
Download and Connect
Download the WeWALK Mobile App
Which smartphones do you support?
Connecting the app and the smart cane
Profile
How to Create a WeWALK Profile
Subscription
How can I become a subscriber of the WeWALK mobile application?
If I own a WeWALK smart cane, do I also need to purchase a WeWALK subscription?
What do I get access to with a WeWALK subscription?
How can I cancel my WeWALK app subscription?
How can I check which add-ons and subscriptions are active on my account?
Overview of the WeWALK Hardware
Obstacle Detection
Flashlight
Microphone
Type-C Input
Handy Rope for Folding Your Cane
Previous Option Button
Select Button
Power on/off Button
Next Option Button
Obstacle Level Button
Calibration & Voice Level Button
Button Functions
Obstacle Detection
Turning Obstacle Detection on/off
Are There Any Obstacles/Objects That WeWALK Cannot Detect?
Customizing Obstacle Detection Settings
What can I do if the obstacle detection is not working or vibrates constantly?
Explore
What is the Explore Feature?
How to use Explore to find popular places around you
How can I list places around me through the smart cane?
Navigate
What’s the difference between WeWALK’s navigation and other app’s navigation?
How to Start Navigation Through WeWALK Smart Cane?
How to use the Navigate feature to get directions to a destination from the app
Starting the Navigation Through the Cane (Using Voice Menu)
Deleting / Editing a saved location
My Places
Saving Locations
What should I do if the navigation is not working correctly?
Transport
What is Transport Feature?
How to List Nearby Stops and Bus Timetables?
Listing bus stops through the app
Learning bus schedules through the app
How to use the Transport feature for public transportation
Which cities are available for We WALK public transportation service and how can I create a request?
Timetables don’t refresh
Listing Bus Stops Through the Smart Cane
Preferences
How can I calibrate the compass on my iPhone?
Changing WeWALK’s default language
Customizing the app for low vision users
How can I change the distance unit in the WeWALK app?
How can I calibrate the compass of my WeWALK Smart Cane 2?
How Can I Adjust the Audio Speed on WeWALK Smart Cane 2?
How Can I Adjust the Volume on My WeWALK Smart Cane 2?
Can I use Smart Cane 2 without the app?
AI Assistant
How to Use the Voice Menu
How can I use the AI Assistant on my Smart Cane 2?
What skills does the AI Assistant have?
Which languages are available for the AI Assistant feature?
Using Screen Readers
Using Screen Reader (Talkback) on an Android device
How to Use Voiceover on IOS Devices?
Sounds
Understanding WeWALK’s Auditory Alerts
