How can I set up my new WeWALK Smart Cane 2?

Welcome to the WeWALK community. Follow the steps below to set up your Smart Cane 2 for the first time.

1. Unbox your cane and attach the lower cane shaft to the smart handle.
2. Charge the cane fully using the included Type-C cable. The full charge takes approximately 2 hours.
3. Download the WeWALK app on your iPhone or Android phone.
4. Turn on Bluetooth on your phone.
5. Turn on the cane by pressing and holding the power button — the square button, the first button from the top on the front side — for 3 seconds. You should hear a startup sound.
6. In your phone’s Bluetooth settings, find “WeWALK” and tap on it.
7. A pairing request will appear — accept it to pair your cane with your phone.
8. Open the WeWALK App and accept the Terms & Conditions.
9. Explore the Get to Know Smart Cane section in the app. It contains audio tutorials that guide you through every feature.

Video and audio tutorials are also available on our YouTube channel. If you would like personalised training, we offer online demo sessions — click here or contact us at [email protected] to schedule one.