We are sorry about the app crashing. Here is how to resolve it:
- Make sure you have the latest version of the WeWALK app. Check for updates in the App Store or Google Play Store.
- Restart your phone completely: power it off, wait 10 seconds, then power it on.
- Delete and reinstall the app.
- Make sure your phone’s operating system is up to date.
If the app continues to crash, please let us know your phone model, your operating system version, and your WeWALK app version. For Android users, we recommend devices with Android version 9 and above, while iOS users should have devices with iOS version 14.2 and above for the best experience. This helps our development team investigate the issue.
