Technical Support
- What can I do if the obstacle detection is not working or vibrates constantly?
- How do I get technical support?
- What should I do if my while cane shaft is worn out or broken?
- How can I update WeWALK Smart Cane 2’s firmware?
- What should I do if my Smart Cane 2 keeps disconnecting from my phone?
- I cannot connect my Smart Cane 2 to my mobile phone via Bluetooth
- What should I do if my firmware update keeps failing?
- What should I do if my Smart Cane 2 does not turn on?
- My Smart Cane 2 battery drains quickly, even when the cane is turned off
- My Smart Cane 2 heats up, or its usage time decreases
- What can I do if the vibration of the obstacle detection is not working on the Smart Cane 2?
- The flashlight on my Smart Cane 2 is not working
- What should I do if the AI Assistant is not responding?
- The WeWALK app keeps crashing on my phone
- What should I do if the navigation is not working correctly?
- What should I do if my cane makes a rattling sound?
- How can I send my device to the technical service?
- How can I request a battery health check for my Smart Cane 2?