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Smart Cane 2 User Guide
Using WeWALK
Using WeWALK
Getting Started
Introduction
The WeWALK Onboarding Program
Prepare your WeWALK Device for Use
Overview of the WeWALK Hardware
Obstacle Detection
Front Lighting
Microphone
Type-C Input
Handy Rope for Folding Your Cane
Up Button
Enter Button
Open/ Close Button
Down Button
Obstacle Level Button
Voice Level Button
Button Functions
Obstacle Detection
Turning Obstacle Detection on/off
Are There Any Obstacles/Objects That WeWALK Cannot Detect?
Customizing Obstacle Detection Settings Through the Smart Cane
Why is My Obstacle Detection Not Working?
Explore
What is the Explore Feature?
How to use Explore to find popular places around you
How can I list places around me through the smart cane?
Navigate
What’s the difference between WeWALK’s navigation and other app’s navigation?
How to Start Navigation Through WeWALK?
How to use the Navigate feature to get directions to a destination from the app
Starting the Navigation Through the Cane (Using Voice Menu)
Deleting / Editing a saved location
My Places
Saving Locations
Transport
What is Transport Feature?
How to List Nearby Stops and Bus Timetables?
Listing bus stops through the app
Learning bus schedules through the app
How to use the Transport feature for public transportation
Which cities are available for We WALK public transportation service and how can I create a request?
Timetables don’t refresh
Voice Assistant
How to Use the Voice Menu
How to Activate the Voice Assistant
What skills does the Voice Assistant have?
Which languages are available for the Voice Assistant feature?
Sounds
Understanding WeWALK’s Auditory Alerts
White Cane Usage Tips
Climbing Stairs with a Cane
Wall Tracking with the Cross Cane Technique
Pendulum Cane Technique
How Can I Pick the Right Cane Size?
What should I do if my while cane shaft is worn out or broken?
How to use a white cane while walking on the pavement?
White Cane Usage For Begginers
WeWALK's White Cane
Can I order a Smart Cane in different sizes?
What should I do if my cane is broken or get old?
How can you use WeWALK Smart Cane with different tips?
How to Change WeWALK’s Shaft?
Can I fold and collapse my WeWALK Smart Cane like my regular cane?’
WeWALK Mobile App
Download and Connect
Dowload theWeWALK Mobile App
Which smartphones do you support?
Connecting the app and the smart cane
Profile
How to Create a WeWALK Profile
HOW TO RESET YOUR WEWALK PROFILE PASSWORD
Subscription
How can I become a subscriber of the WeWALK mobile application?
If I own a WeWALK smart cane, do I also need to purchase a WeWALK subscription?
What do I get access to with a WeWALK subscription?
How can I cancel my WeWALK app subscription?
Preferences
How can I calibrate the compass on my iPhone?
Changing WeWALK’s default language
Customizing the app for low vision users
Changing metric systems
Using Screen Readers
Using Screen Reader (Talkback) on an Android device
How to Use Voiceover on IOS Devices?
AI Mobility Training (AIM)
What is AI Mobility Training Technology?
The Benefits of AI Mobility Training Technology
